Sahabet Privacy Policy — Your Data, Explained Clearly

1 Introduction

Sahabet ("we", "us", "the platform") is committed to protecting the privacy of all players who use our online gaming platform. This Privacy Policy explains how Sahabet collects, uses, stores, and protects your personal data when you visit sahabet.club, register an account, make deposits or withdrawals, or use any of our gaming products.

We understand that privacy matters a lot — especially when it comes to an online gaming platform where financial transactions and personal identity are involved. That's why Sahabet has built its data practices around transparency, minimal collection, and strong security. We only collect what we genuinely need, we use it only for the purposes stated in this policy, and we protect it with industry-standard security measures.

This policy should be read alongside Sahabet's Terms and Conditions. If you have any questions about how we handle your data, contact us at [email protected] before registering.

2 Data We Collect

Sahabet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party verification services. Here is a clear breakdown of what we collect and why:

Sahabet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to responsible gaming assessments and you have provided it voluntarily.

3 How We Use Your Data

Every piece of data Sahabet collects is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described here without first obtaining your consent.

• To create and manage your Sahabet account and verify your identity in line with our KYC obligations.
• To process deposits, withdrawals, and other financial transactions securely and accurately.
• To detect and prevent fraud, money laundering, and other illegal activity on the platform.
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusions and deposit limits.
• To send you account-related communications including transaction confirmations, security alerts, and policy updates.
• To send you promotional offers and bonus notifications, where you have opted in to receive marketing communications.
• To improve the Sahabet platform, fix technical issues, and develop new features based on aggregated usage data.
• To comply with applicable legal and regulatory obligations, including reporting requirements.

4 Data Sharing

Sahabet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, there are specific circumstances where we share your data with trusted third parties in order to operate the platform and meet our legal obligations:

• Payment Processors: We share necessary financial data with our payment processing partners to facilitate deposits and withdrawals. These partners are contractually bound to handle your data securely and only for the purpose of processing your transactions.
• Identity Verification Services: We use third-party KYC and identity verification providers to verify your identity and age. These providers receive only the data necessary to complete the verification.
• Fraud Prevention Services: We share technical and usage data with fraud detection services to protect the platform and all players from fraudulent activity.
• Regulatory Authorities: We may be required by law to share certain data with regulatory bodies, law enforcement agencies, or other government authorities. We will only do so where legally required and will share the minimum data necessary.
• IT and Platform Service Providers: We work with technology partners who help us operate the platform. These partners have access only to the data they need to perform their specific function and are bound by strict data processing agreements.

All third parties with whom Sahabet shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

5 Cookies & Tracking

Sahabet uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can improve it. Here is what we use and why:

• Essential Cookies: These are required for the platform to function. They manage your login session, keep you authenticated, and ensure the site loads correctly. You cannot opt out of essential cookies while using the platform.
• Functional Cookies: These remember your preferences such as language settings and display options so you don't have to set them every time you visit.
• Analytics Cookies: We use anonymised analytics data to understand which parts of the platform are most used, where players encounter issues, and how we can improve the overall experience. This data does not identify you personally.
• Security Cookies: These help us detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Sahabet platform. Sahabet does not use third-party advertising cookies or tracking pixels for external ad targeting.

6 Data Retention

Sahabet retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data and identity verification documents are retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Customer support communications are retained for 3 years from the date of the interaction.
• Technical and usage data used for security and fraud prevention is retained for up to 2 years.
• Marketing preferences and opt-in records are retained until you withdraw consent or close your account.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

7 Data Security

Sahabet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Sahabet platform.
• Encrypted storage of sensitive data including payment information and identity documents.
• Role-based access controls ensuring that only authorised Sahabet personnel can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the platform infrastructure.
• 24/7 monitoring for suspicious activity, unauthorised access attempts, and potential data breaches.
• Two-factor authentication options available to all registered players to protect account access.

While Sahabet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

8 Your Rights

As a Sahabet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe and in any case within 30 days.

Please note that some rights are subject to limitations where Sahabet has a legal obligation to retain or process your data — for example, transaction records required for anti-money laundering compliance. We will always explain clearly if a limitation applies to your request.

9 Minors

Sahabet does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults only. If you are under 18, you must not register an account or attempt to use the Sahabet platform in any way.

If Sahabet discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered an account on Sahabet, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. More information on responsible gaming tools is available on our Responsible Gaming page.

10 Policy Changes

Sahabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players via email or through an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this policy periodically. Your continued use of the Sahabet platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Sahabet handles your personal data, please get in touch with our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Platform: Live chat available 24/7 through your Sahabet account
• Response Time: We aim to respond to all privacy requests within 5 business days and in any case within 30 days.

For general questions about the platform, you may also find answers in our FAQ section. For account-specific issues, logging into your account and using the live chat function is the fastest way to get help.